Trust by Design
Systems and habits that increase trust across teams
Trust isn't built by accident. This program teaches leaders how to systematically create, maintain, and rebuild trust through intentional practices and organizational design.
What You'll Achieve
Diagnose trust issues quickly and accurately
Design systems that build trust by default
Repair damaged trust relationships effectively
Create psychological safety for innovation and honesty
Measure and track trust levels over time
Program Curriculum
Week 1: The Trust Equation
- Components of organizational trust
- Trust assessment tools
- Common trust-breakers
- Trust vs. psychological safety
Week 2: Credibility and Competence
- Demonstrating expertise
- Reliable delivery systems
- Admitting what you don't know
- Building technical credibility
Week 3: Reliability and Consistency
- Promise-keeping systems
- Communication cadences
- Predictable behaviors
- Recovery from mistakes
Week 4: Intimacy and Vulnerability
- Safe spaces for difficult conversations
- Leader vulnerability modeling
- Confidentiality boundaries
- Emotional intelligence development
Week 5: Self-Orientation and Service
- Putting team before self
- Transparent decision-making
- Resource allocation fairness
- Recognition and credit-sharing
Week 6: Trust Maintenance and Recovery
- Trust monitoring systems
- Repair conversation frameworks
- Prevention strategies
- Building anti-fragile trust
"Trust by Design transformed our team culture. We went from constant conflicts to genuine collaboration in just 6 weeks."
Frequently Asked Questions
What if trust is already broken on my team?
This program specifically addresses trust repair and includes frameworks for rebuilding from a damaged foundation.
How do you measure trust?
We provide multiple trust assessment tools including team surveys, behavioral indicators, and performance correlation metrics.
Is this for teams or individual leaders?
Designed for individual leaders, but includes team exercises and group accountability elements for maximum impact.
What's different about the peer group format?
You'll be matched with 3-4 other leaders for weekly accountability check-ins and case study discussions between the main content modules.
Ready to transform your leadership?
Join Trust by Design and start seeing results in your first week.
Have questions? Email us or book a free 20-minute consultation.