Trust by Design
Systems and habits that increase trust across teams
Trust isn't built by accident. This program teaches leaders how to systematically create, maintain, and rebuild trust through intentional practices and organizational design.
Is this program for you?
This is for you if:
- Your team has trust issues—people don't speak up, share information, or have each other's backs
- You've inherited a team with a history of conflict or broken promises
- You sense something is off but can't put your finger on it
- You want to build a culture where people can be honest without fear
This might not be for you if:
- You're a brand new leader who needs foundational management skills first
- The trust issues on your team require HR intervention or mediation
What changes by the end
You'll understand exactly why trust is broken and have concrete systems to repair it. Your team will move from guarded to collaborative, from political to transparent.
Diagnose trust issues quickly and accurately
Design systems that build trust by default
Repair damaged trust relationships effectively
Create psychological safety for innovation and honesty
Measure and track trust levels over time
How it works
Every week follows the same rhythm so the habits stick.
1The Trust Equation
The Trust Equation
- Components of organizational trust
- Trust assessment tools
- Common trust-breakers
- Trust vs. psychological safety
2Credibility and Competence
Credibility and Competence
- Demonstrating expertise
- Reliable delivery systems
- Admitting what you don't know
- Building technical credibility
3Reliability and Consistency
Reliability and Consistency
- Promise-keeping systems
- Communication cadences
- Predictable behaviors
- Recovery from mistakes
4Intimacy and Vulnerability
Intimacy and Vulnerability
- Safe spaces for difficult conversations
- Leader vulnerability modeling
- Confidentiality boundaries
- Emotional intelligence development
5Self-Orientation and Service
Self-Orientation and Service
- Putting team before self
- Transparent decision-making
- Resource allocation fairness
- Recognition and credit-sharing
6Trust Maintenance and Recovery
Trust Maintenance and Recovery
- Trust monitoring systems
- Repair conversation frameworks
- Prevention strategies
- Building anti-fragile trust
Trust by Design transformed our team culture. We went from constant conflicts to genuine collaboration in just 6 weeks.
Common questions
What if trust is already broken on my team?
How do you measure trust?
Is this for teams or individual leaders?
What's different about the peer group format?
Ready to get started?
Trust by Design is starting at $797. The investment includes all materials, ongoing support, and lifetime access to resources.
Not ready to commit? Book a free 20-minute call to discuss whether this is the right fit.
Not quite right?
Each program is designed for a different moment in your leadership journey.
Leadership Reset 30
A focused 30-day reset for new or stuck leaders
Best for: New leaders finding their footing, or experienced leaders who feel stuck and need a reset
Manager Foundations
A practical playbook for first-time managers
Best for: First-time managers or those with less than 2 years in a management role who want a solid foundation